• 07/10/2017
  • Blog
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What Happens If I Have To Cancel?

Sometimes, despite your instructor’s best efforts to accommodate any schedule, life will get in the way. And that’s okay.

So what do you do when life happens?

First, please call the studio and let your instructor know what is going on – whether you need to reschedule or are just running late. Think of the last time you had a salon or doctor’s appointment. Sometimes, they require some form of deposit to hold the time slot for you. In the event you had to cancel, you wouldn’t just skip your appointment, and lose your deposit, you would call and reschedule. You reserved someone’s time and they are expecting you. Arthur Murray operates in the same way. Not showing up to a lesson runs the risk of the lesson being charged to your account. So, please, call!

Expect genuine concern when you do call. Your team cares about your dance education and wants to make sure you don’t miss out on your opportunity to dance. Expect your teacher to reschedule you for a later time that day or week if necessary.

We’re serious about your dancing. Some things in life are out of your control, and we know that. For those that you can control, please be mindful if you have already made an appointment to dance with your instructor. If you have to cancel last minute, you will be rescheduled for the soonest next available time. If you are unable to reschedule within the week for non-emergency cancellations, the studio may exercise the 24 hour notice cancellation policy.

But what if I think I’ve injured myself?

The great thing about social dancing is that not all lessons require intense movement. Your instructor can modify your lesson plan to fit any malady, from a cold to a broken limb. Sometimes, coming to dance is actually better medicine than sitting around and nursing a strained muscle. Of course, we will never do anything to further your injury. If you feel like you have truly hurt yourself, make sure you see a doctor, and let us know.

It matters more to us that you come and take your lessons. As much as we want you to be able to dance every day, we recognize you have a life outside of Arthur Murray. Barring a cataclysmic end, call the studio and let them know what is going on so they can keep you on track and keep dancing!

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